1. Introduction
Welcome to RiseWithin. We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and use when you use our mobile application.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, name (optional), and authentication credentials when you create an account
- Profile Data: Preferences, quiz responses, and settings you provide to personalize your experience
- Contact Information: Information you provide when contacting us for support
2.2 Information Collected Automatically
- Usage Data: How you interact with the App, including features used, sessions played, and time spent
- Device Information: Device type, operating system, and unique device identifiers
- Analytics Data: Crash reports and performance data to improve the App
3. How We Use Your Information
We use the collected information to:
- Provide and personalize the App experience
- Generate personalized affirmation recommendations
- Process subscriptions and manage your account
- Send important notifications about your account or the service
- Improve and optimize the App's performance and features
- Respond to your inquiries and provide customer support
- Comply with legal obligations
4. Data Storage and Security
Your data is stored using Firebase, a secure cloud platform provided by Google. We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls limiting who can view your data
5. Third-Party Services
We use the following third-party services that may collect information:
- Firebase (Google): Authentication, database, and analytics
- RevenueCat: Subscription management and payment processing
- OneSignal: Push notification delivery
- Apple/Google: App store services and in-app purchases
Each of these services has their own privacy policy governing their data practices.
6. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist in operating the App (under strict confidentiality agreements)
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets (with notice to you)
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-out: Disable push notifications in your device settings
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information below.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
9. Children's Privacy
RiseWithin is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Contact Form